EdgeStar AP12000S-1 Owner's Manual download pdf (Page 22)

WHAT IS COVERED:

One Year Parts and Labor: For one year from the date of original retail

purchase, EdgeStar will repair or replace any part free of charge in-

cluding labor that fails due to a defect in materials or workmanship.

EdgeStar will be responsible for all transportation costs for the first 90

days from original purchase date, after 90 days the consumer will be

responsible. Labor will be performed free of charge at an authorized

EdgeStar repair facility and EdgeStar will supply new, rebuilt, or refur-

bished parts free of charge. EdgeStar may request a defective part be

returned in exchange for the replacement part. After the 12 month

period, EdgeStar will no longer be responsible for labor charges in-

curred or replacement parts. All defective products and parts covered

by this warranty will be repaired or replaced on a mail-in basis to an

EdgeStar authorized repair facility.

Three Year Limited Warranty (Compressor– Labor Not Included): In the

second through third year from the date of original retail purchase,

EdgeStar will replace the compressor free of charge. The consumer will

be responsible for all transportation and labor costs. EdgeStar will sup-

ply a new, rebuilt, or refurbished compressor and may request for the

defective compressor to be returned in exchange. This limited 3-Year

warranty is for the compressor only and does not include labor.

All warranties apply to the original purchaser only, and only covers

defects in workmanship experienced during operation of the product

under normal service, maintenance, and usage conditions. This war-

ranty applies to the purchase and use of this product in residential set-

tings within the United States of America. All products and parts re-

placed by EdgeStar under warranty service become the property of

EdgeStar. All defective products and parts covered by this warranty

will be repaired or replaced on a mail-in basis to an EdgeStar author-

ized repair facility.

Exceptions: Commercial or Rental Use Warranty: 90 days labor and

parts from date of original purchase. No other warranty applies.

WHAT IS NOT COVERED- The following limitations apply to the

coverage of this warranty. This warranty does not cover:

Labor charges for installation, setup or training to use the

product. Shipping damage, and any damage caused by

improper packaging for shipment to an authorized service

center, and any damaged caused by improper voltage or

any other misuse, including abnormal service, handling, or

usage. Cosmetic damage such as scratches and dents. Nor-

mal wear and tear on parts or replacement of parts designed

to be replaced, e.g. filters, cartridges, batteries. Service trips

to deliver, pick-up, or repair, install the product, or to instruct

in proper usage of the product. Damages or operating prob-

lems resulting from misuse, abuse, operation outside environ-

mental specifications, uses contrary to instructions provided in

the owner’s manual, accidents, acts of God, vermin, fire,

flood, improper installation, unauthorized service, mainte-

nance negligence, unauthorized installation or modification,

or commercial use. Labor, service transportation, and ship-

ping charges for the removal and replacement of defective

parts, beyond the initial 12 month period. Products that have

been modified to perform outside of specifications without

the prior written permission of EdgeStar. Products lost in ship-

ment, or theft. Products sold AS IS or from an unauthorized

reseller. Products that have had their serial numbers removed,

defaced, or with serial numbers that have been invalidated.

Damage from other than normal household use. Replace-

ment or repair of household fuses, circuit breakers, wiring or

plumbing. Damage to personal property from use of product.

Damage from service other than from an authorized EdgeStar

repair facility. Hoses, knobs, lint trays and all attachments,

accessories and disposable parts. Any service charges not

specifically identified as normal such as normal service area

or hours. Any special or consequential damages arising out of

the use of the product.

Product Warranty

OBTAINING WARRANTY SERVICE: If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assis-

tance and warranty service at www.edgestar.com or call 1-866-319-5473. Before contacting Customer Support you are required to have

your model number, serial number and proof of purchase available upon request. Once an EdgeStar authorized representative has

confirmed that your product is defective and eligible for warranty service, the product must be returned to an EdgeStar authorized re-

pair facility. EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective

product to the place of purchase. Products received without a return authorization number will be refused. 

THISWARRANTYISINLIEUOFANYOTHERWARRANTY,EXPRESSORIMPLIED,INCLUDINGWITHOUTLIMITATION,ANYWARRANTYOFMERCHANTABILITYOR

FITNESSFORAPARTICULARPURPOSE.TOTHEEXTENTANYIMPLIEDWARRANTYISREQUIREDBYLAW,ITISLIMITEDINDURATIONTOTHEEXPRESS

WARRANTY

PERIODABOVE.NEITHERTHEMANUFACTURERNORITSDISTRIBUTORSSHALLBELIABLEFORANYINCIDENTAL,CONSEQUENTIAL,INDIRECT,SPECIAL,ORPUNI‐

TIVEDAMAGESOFANYNATURE,INCLUDINGWITHOUTLIMITATION,LOSTREVENUESORPROFITS,ORANYOTHERDAMAGEWHETHERBASEDINCONTRACT,

TORT,OROTHERWISE.SOMESTATESDONOTALLOWTHEEXCLUSION

OFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVEEXCLUSIONMAYNOT

APPLYTOYOU.THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTSTHATVARYFROMSTATETOSTATE.



This product is warranted by EdgeStar and is subject to any conditions set forth as follows:



Warranty Period

Edgestar will be responsible for:

Consumer will be responsible for:

1st year All costs for repairing or replacing parts and/or unit which proves to

be defective. All transportation costs in the first 90 days.

All transportation costs after 90 days.

Limited 2nd-3rd year

(compressor only)

Repairing or replacing any compressor which proves to be

defective. (Labor not included)

Labor and all transportation costs.

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EdgeStar AP12000S-1 Owner's Manual Page 22

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