EdgeStar PAC1201W Owner's Manual download pdf (Page 19)

Portable Air Conditioner 16

Troubleshooting

Follow the troubleshooting guide below to resolve common issues.

Issue Possible Cause Solution

My air conditioner is

not functioning at all

Unit is not receiving

power

Make sure the unit is

plugged in

LCDI power cord is

tripped

Press the Reset button

on the LCDI cord

Insufficient power Move the unit to

another outlet. Check

your circuit breaker.

(Refer to the rating

label on the back of

the unit to determine

the Amperage draw)

Water reservoir is full

and P1 error code

appears on the control

panel

Drain the unit and

restart

Control panel is

disconnected

If no indicator lights

turn on, contact

customer service

My remote control

does not work and the

indicator light on

remote does not turn

on

Batteries not installed Install new batteries

Bad batteries Replace the batteries

Batteries installed

incorrectly

Reinstall the batteries

correctly

A defective remote

control

Contact customer

service

My air conditioner is

making a loud noise

The unit is not level. Make sure the unit is

on a level surface

A foreign object has

jammed the fan.

Remove the object

from the fan

The floor below the

unit is uneven

Move the unit to a

level surface

My air conditioner is

making a continuous

metallic knocking or

pinging sound

Unit may have been

shipped on its side

Shut off the unit. Let

the unit sit on a level

surface for at least 24

hours and restart.

Damaged compressor Contact customer

service

My air conditioner is

leaking

Drain plug is removed Attach the drain plug

Cracked base pan Contact customer

service

My air conditioner runs

for a little while and

then it trips the power

cord or the circuit

breaker

The air conditioner

may be plugged into

an outlet that can not

supply the correct

amount of current

Contact an electrician

if the unit works in a

different room or circuit

The control panel

lights blink randomly

Unit may have a faulty

control panel

Contact customer

service

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